Question 1
A technician needs to provide remote support for a legacy Linux-based operating system from their Windows laptop. The solution needs to allow the technician to see what the user is doing and provide the ability to interact with the user’s session. Which of the following remote access technologies would support the use case?
A. VPN
B. VNC
C. SSH
D. RDP
Answer: B. VNC
Explanation: VNC is the best fit because it provides graphical remote access: the technician can see the user’s desktop and interact with the session. It supports this kind of remote control for Linux systems from a Windows laptop, matching both requirements in the scenario.
Question 2
A technician is attempting to join a workstation to a domain but is receiving an error message stating the domain cannot be found. However, the technician is able to ping the server and access the internet. Given the following information:
IP Address – 192.168.1.210
Subnet Mask – 255.255.255.0
Gateway – 192.168.1.1
DNS1 – 8.8.8.8
DNS2– 1.1.1.1
Server – 192.168.1.10
Which of the following should the technician do to fix the issue?
A. Change the DNS settings.
B. Assign a static IP address.
C. Configure a subnet mask.
D. Update the default gateway.
Answer: A. Change the DNS settings.